Get Support
What is the nature of your query?
Should you experience any problems whilst using the SOFHTe Certification system this area will put you in touch with the correct support representative.

3 steps to certification: 1. Apply 2. Complete Questionnaire 3. Submit for review

What is the nature of your query?

To enable us to put you in touch with the correct support representative please choose one of the following three options which best describes the nature of your query:

Account Query
An account query relates to your online account, payments and contact details. It does not relate to your application or technical issues choose account support

Technical Issues
Technical support should be used when you are experiencing difficulty using the system. You may be having touble logging in, have a bug to report or struggling to upload documents. Technical support should not be used for account or application issues other than on a technical basis. choose technical support